Privacy Policy
Last Updated: January 1, 2026
Break Free Wellness, LLC (“Company,” “we,” “us,” or “our”) operates (the “Site”) and provides wellness products, nutraceuticals, and behavior-change programs, including the Break Free Alcohol Program (the “Services”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By using our Site or Services, you agree to this Privacy Policy.
1. Information We Collect
We collect information necessary to provide our wellness programs and products safely, effectively, and securely. When you purchase products or enroll in programs, complete forms or assessments, join email lists, participate in program exercises or community features, or contact customer support, you may provide information such as your name, email address, mailing address, phone number, payment details, account login information, and any personal or lifestyle information you voluntarily choose to share as part of your participation in our wellness programs. We do not collect medical records, and any health-related information you provide is voluntary and used solely to support your experience in the Break Free Alcohol Program and related Services.
We also automatically collect information when you visit our Site, including your IP address, browser type, device type, pages visited, time spent on the Site, and referral information. This helps us improve performance and user experience.
2. Payment Information
For your security, we do not store full credit card numbers on our servers. Payments are processed through secure, third-party payment processors, and we retain only limited transaction information as needed for accounting, legal compliance, and customer service.
3. How We Use Your Information
We use your information to deliver products and program access, provide coaching and support, improve curriculum and Services, process transactions, send administrative emails, offer educational and promotional content when you choose to receive it, comply with legal requirements, and protect our rights and the safety of our users. We never sell your personal information.
4. Sharing of Information
We may share information with payment processors, email and communication service providers, hosting platforms, technical support vendors, and professional advisors who assist us in operating the Site and delivering the Services. These parties are required to protect your information. We may also disclose information if required by law, to enforce our policies, to protect our rights or the rights of others, or in connection with a business transfer. We do not sell or lease personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality, remember preferences, enhance performance, and support marketing efforts. You may disable cookies in your browser settings; however, certain features may not function properly as a result.
6. Email Communications and Opt-Out
If you choose to receive communications from us, we may send program updates, educational content, product information, and promotional messages. You may unsubscribe at any time using the link provided in any email or by contacting us at . Transactional emails related to your purchases or account access will still be sent as necessary.
7. Community Areas and Public Sharing
If you participate in community features such as chats, forums, or discussion spaces, any information you share becomes publicly visible. You are responsible for the personal information you choose to share, and we encourage caution when disclosing sensitive details.
8. Children’s Privacy
Our Site and Services are not intended for individuals under 13 years old. We do not knowingly collect personal information from children under 13, and any such information will be deleted if discovered. Parents are encouraged to supervise their children’s online activities.
9. Data Security
We maintain administrative, technical, and physical safeguards to protect your information. While we strive to secure all data, no internet transmission is completely risk-free, and by using our Services, you acknowledge this inherent limitation.
10. Data Retention
We retain personal information only as long as necessary to provide Services, fulfill legal obligations, resolve disputes, and enforce agreements. When information is no longer required, it is securely deleted or anonymized.
11. Your Privacy Rights
If you reside in the European Economic Area (EEA), you have the right to access your personal data, correct inaccurate information, request deletion, restrict or object to processing, request data portability, and withdraw consent at any time. To exercise these rights, you may contact us at . You also have the right to lodge a complaint with your local data protection authority.
If you are a California resident, the California Consumer Privacy Act (CCPA/CPRA) provides you the right to know what personal information we collect, request access to or deletion of your data, request corrections, and opt out of the sale or sharing of personal information. We do not sell personal information. To exercise your rights, contact us at . We will not discriminate against you for exercising your privacy rights.
12. International Users
If you access the Site from outside the United States, you understand that your information may be transferred to and processed in the United States. By using the Site, you consent to this transfer.
13. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their policies before submitting personal information.
14. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after such changes constitutes acceptance of the revised policy.
15. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us by email at or by mail at Break Free Wellness, LLC, , .